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Is VoIP Reselling A Good Option For An IT Agency?


In this blog, we’re going to look at how IT agencies amongst other companies, can benefit from VoIP reselling.

Why Are So Many Businesses Switching To VoIP?

Voice Over Internet Protocol (VoIP) is a fast-growing trend in the communication sector. The phone system uses the internet to make and receive phone calls and has an abundance of features. VoIP offers an easy and cost-effective way for businesses to communicate – even international calls are cheap!

As well as being cost-effective, VoIP features many functions including call forwarding, call waiting, paging, group calls, speed dialling and more. These features offer more enhanced call processing opportunities and lead to higher productivity within the office.

Because of the low costs and great versatility, many businesses are replacing their traditional fixed-line PBX systems with a VoIP system. Similarly, start-up businesses are opting for VoIP straightaway rather than installing a traditional telephone system.

What is A VoIP Reseller?

A VoIP reseller will buy VoIP services from a VoIP provider and resell it to their own customers. A VoIP reseller will be in control of the internal services, whereas the VoIP provider is responsible for the upkeep of the entire complex telecom VoIP system.

If you were to resell VoIP to your customers, they would see you as the primary provider of VoIP unless you told them otherwise.

What Are The Benefits Of VoIP Reselling?

As VoIP continues to take the telecommunications industry by storm, VoIP resellers are reaping the benefits.

Make A Profit

If you were to become a VoIP reseller, not only would you make money from the initial sale of the equipment and installation services, you also have a monthly income from customer’s continuing service charges.

And because VoIP is in such high demand, you won’t have to waste money on advertising or marketing the product. Also, as a VoIP reseller, you can establish your own pricing to meet the needs of your business.

Gain Loyal Customers

Customers love VoIP. It’s as simple as that! They like the ease of the service, they appreciate the variety of benefits it brings and more importantly, they like how cost-effective VoIP is.

If you provide your customers with VoIP, you are sure to have satisfied and loyal customers. This will contribute to your growth of business.

Gain A Competitive Edge

To stay on top of the competition, you should be offering the latest, cutting-edge technology to your customers. In todays digital world, things move pretty quickly. Traditional phone systems are now considered outdated as businesses move onto VoIP, a modern communication service.

Grow Your Brand

The beauty of VoIP reselling is, you can sell VoIP under your own brand name. An IT agency that sells VoIP will be considered a leading contender amongst business phone system providers. Offering VoIP to your customers will not only expand your service offerings but will also ensure ongoing business success.

VoIP Reselling Is Cost-Effective

Unlike most business opportunities, which require a huge upfront payment, being a VoIP reseller requires minimal investment. Also, you can scale the service up and down to meet the needs of your business.

Why Should An IT Agency Become A VoIP Reseller?

VoIP reselling is the perfect opportunity for an IT agency to improve its competitive edge, capitalise on a growing product, satisfy customer needs, increase its range of services and improve customer retention.

If your IT agency already offers business telephone solutions, it makes sense to also offer VoIP to your customers.

Imagine the following scenario, a start-up business is looking for an IT agency to provide IT support, internet services and a phone system for their new office.

Are they more likely to opt for the IT agency which can only offer them one type of product (such as a traditional telephone system) or, are they going to opt for the agency offering a variety of products and services to suit a range of budgets?

If you become a VoIP reseller, you will have the opportunity to offer your customers a high-quality telephone service at a competitive price.

You will be able to offer VoIP as part of a package with your other services, encourage existing customers to swap from their traditional phone system to VoIP and upsell VoIP to customers looking to purchase internet software.

Get in Touch

Working with a quality VoIP provider such as VIP VoIP is low-risk and easy. If you think your IT agency could benefit from reselling VoIP or you would like more information about our reseller proposition, contact us today.

VIP VoIP is a business VoIP provider, business VoIP reseller and VoIP dealer based in Sheffield, UK.