As a reseller, you use the VIP VoIP reseller portal to manage all your customer accounts, order products & services, create customised call tariffs and view your wholesale invoices.
Customer management
The reseller portal lets you:
- Set up and maintain customer account details
- Order VoIP servers, telephones, new numbers, number ports, and any special integration services
- Manage the routing of customers’ telephone numbers
- View and download call logs
- Assign a call tariff to each customer
- Maintain each customers’ specific call handling configuration
- et up routine management reports for each customer
You can also enable your customers to access the portal so that they can manage their own accounts.
Tariff management
We have set up a standard retail call tariff which is applied by default to all your customers. We also give you the freedom to define your own bespoke tariffs. You could potentially have a bespoke tariff for each customer. This allows you to change the price-per-minute for any call destination. You can also set up free call allowances so that you can offer fixed-price call packages to your customers.
Our billing system automatically calculates each customer’s call charges based on the tariff you assign to them.
Telephone number management
Allocate new numbers to a customer with any UK area code
Request number ports from another service provider
Set up call forwarding on any number
