This policy statement explains how we comply with European and UK laws which are intended to protect your privacy. We also want to reassure you that we are an ethical supplier of business services who respect your privacy and respect the law.
Who are we?
We are VIP VoIP Limited – a wholesale supplier of telephone services. Our address is: Unit 2, Acres Hill Business Park, Acres Hill Ln, Sheffield S9 4LR. Our UK company registration number is: 08608646.
What information do we keep about you?
We only keep information about you which you tell us – either by completing one of our enquiry forms, or in emails which you send us or during the course of telephone conversations with us. The information we keep is limited to: your name, your organisation’s name, your business contact details (email address, telephone numbers and street address) as well as your interests in our services and your marketing preferences.
How do we use this information?
We use the information which you give us about you and your organisation solely for the purposes of keeping you informed about our services. We will send you emails and make telephone calls to you from time to time.
How we respect your privacy
We will not share any information about you or your organisation with any third parties unless you give us permission to do so for specific purposes.
We will remove your contact details form our records if you ask us to – as long as this does not conflict with our statutory obligations to government agencies to retain data about our trading relationship with you.
Who has access to your information?
Your information is only accessible by authorised members of VIP VoIP’s marketing, sales, operations and technical staff.
How and where do we store information?
We store information about you in on-line computer databases which are hosted in managed data centres. Some information is copied to databases which are stored on personal computers and mobile devices. Access to these databases is protected by user passwords in line with best industry practice.
We do not keep information in paper form.
How can I request information you have on me/modify it/delete it?
Please send requests by email to email@example.com
Last updated: May 2018
What are cookies
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognise you and make your next visit easier and the Service more useful to you.
Cookies can be “persistent” or “session” cookies.
When you use and access the Service, we may place a number of cookies files in your web browser.
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
Facebook Pixel: This is a performance cookie that is used to track which pages users visit and which actions they perform on our website, this is to enable us to monitor user engagement and improve the site accordingly. It does not save personal identifiable information. http://www.facebook.com/privacy/explanation
Advertising or Targeting-Related
We may use first-party or third-party cookies to deliver content, including ads relevant to your interests, on our sites or on third party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that has been delivered to you, such as whether you have clicked on an advertisement. Most of these service providers may collect your IP address and non-personally identifiable information about your visits to our site in order to serve ads while you are visiting other websites. Such non-personally identifiable information is anonymous and does not include your name, address, email address or other personal information, however your IP address may be collected. This is a list of the third-party cookies which we may utilise. These third parties are responsible for how these cookies work and how the personal data is processed.
Facebook: This is an advertising cookie that is used to retarget users with relevant advertisements
Twitter: This is an advertising cookie that is used to retarget users with relevant advertisements
LinkedIn: This is an advertising cookie that is used to retarget users with relevant advertisements
Google DoubleClick: This is an advertising cookie that is used to retarget users with relevant advertisements
If you don’t want to allow permanent cookies, you can select the option to deactivate permanent cookies in your browser. If you deactivate session cookies, we cannot guarantee that you will be able to use all of our services without limitations.
What are your choices regarding cookies
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Where can you find more information about cookies
You can learn more about cookies and the following third-party websites: