The VIP VoIP Companion App turns your Android device into a powerful extension of your work phone. From making and receiving calls to managing contacts and call history, it offers the flexibility to work from anywhere – whether you’re in the office, remote, or on the go.
But even the best tools need occasional fine-tuning. That’s why we’ve created a detailed troubleshooting guide to help you resolve common issues and optimise app performance.
What’s in the guide?
Our troubleshooting guide provides step-by-step instructions to tackle potential challenges with the VIP VoIP Companion App, ensuring you stay connected at all times. Here’s a glimpse of what you’ll find:
- Built-in Troubleshooting Tool: Easily run diagnostic tests within the app to identify any issues. If a test fails, you’ll get clear instructions to adjust your settings and fix the problem.
- Notifications & Permissions: Learn how to configure your Android device to allow the VIP VoIP app to send notifications and access essential features like the microphone and phone settings. This ensures you never miss a call or alert.
- Push Notification Fixes: Experiencing issues with call or alert notifications? Our guide walks you through using PBX logs to diagnose registration and notification errors, helping you pinpoint and resolve the root cause.
- Connectivity Solutions: Poor connectivity can disrupt incoming calls and app performance. The guide outlines how to test the app on mobile data and WiFi networks and even configure an offline divert number for uninterrupted service.
Why this guide matters
A smooth app experience means you can focus on your work without worrying about technical hiccups. This troubleshooting guide empowers you to quickly resolve issues, enhancing productivity and ensuring the VIP VoIP Companion App runs flawlessly.
Ready to keep your app running smoothly? Download the full guide now and access all the tips and solutions you need to stay connected and productive.