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Is VoIP Suitable for Small Businesses?

If you are a small business, you have probably already looked into VoIP and might be considering your telephony choices. You must have heard about the cost savings and benefits that VoIP can bring but may be wondering if they’re applicable to your small business, which may be a single site? We have good news; VoIP benefits businesses of all sizes, including yours! Read on to find out how.

VoIP For Smaller Businesses

There is a misconception that Voice over Internet Protocol (VoIP) is only worth considering for medium to large organisations. Possibly with multiple locations or a high volume of long-distance calls. The good news is that this isn’t true – thanks to the flexible nature of VoIP technology. A VoIP system can accommodate all types of business, from sole traders to multinational corporations.

If you are a sole trader or small business, VoIP might seem like an expensive choice, plus, if your current landline is already working ok you may not feel the need to make the switch. However, due to advances in technology and planned developments, you might not have the choice in the future; switching to VoIP will be inevitable as standard phone lines become obsolete.

The standard phone line is already sort of obsolete – how many people do you know who choose to have a landline installed these days? Do you have one at home? The traditional technology used to make phone calls hasn’t seen any significant developments in recent times, whilst VoIP has come on in leaps and bounds and will continue to be improved. In less than ten years you may have to make the switch anyway as standard systems become too expensive, especially for smaller businesses.

So, even with the worst case scenario in mind, we still recommend VoIP as a good solution for small business owners. Lets have a look at some of the advantages a smaller customer will benefit from.

VoIP – Small Business Big Benefits

You may be a small business or even self-employed but that doesn’t mean you won’t make any long-distance calls. Even the smallest of businesses can be working with customers or partners in other countries.

What about the staff that travels to other regions or nearby countries as part of the job? Whether it is a temporary or permanent situation, your business makes a certain volume of long-distance calls each month.

Even if you don’t have a physical office, you may have employees who work from home, are always on the move or work from a client’s office. Or what about staff that travel abroad as part of their role? Your business is bound to make a certain amount of long-distance calls each month or calls from various locations around the UK.

With a VoIP phone service, the cost of long-distance calls are reduced significantly.

If space is at a premium in your workplace, VoIP allows you to consolidate several pieces of equipment and free up some valuable office space. For example, you wouldn’t need a fax machine if you had digital faxing. Your staff would be able to send and receive faxes in their inboxes, only printing them out if necessary.

With a VoIP service like ours you wouldn’t need to have a separate system for video conferences either. It’s easy to stay in touch with everyone you work with via group video calls for no extra cost.

One of the biggest space saving benefits, is that with VoIP you have no need for a desk phone. VoIP can be used on your laptop, PC or tablet using a headset, or calls routed to mobile phones. You don’t need to provide everyone in the office with a handset; many people prefer to use a modern approach when making calls. Cutting own on the amount of handsets you need will also help save money.

If you are looking to catch up with your competitors, VoIP can help you present your business as a bigger company with more resources, as well as making you appear professional.

With features like virtual receptionist, a VoIP switchboard, or a virtual landline you can make a good first impression on customers and never miss important call or messages again. Customers need never know you are a small business with less than ten employees – a professional communication system gives the impression of a bigger organisation.

So, once those big contracts have started coming in and your business starts to grow, the good news is that your phone system will grow with you. Another advantage of a VoIP service is how flexible contracts are and how easily your services can be expanded or added to as and when you need them.

Get In Touch

If you’d like to find out more about how VIP VoIP can help your small business make the switch to a VoIP service, then get in touch with us today. Even if you have just a few employees or are still unsure if VoIP is what you’re looking for, get in touch for a chat and we will give you our best and honest advice.

You can contact us via the contact form on the website or by phoning 03300881182 or drop us an email at