VIP VoIP has extensive experience in integrating our telephone system with business software applications, to provide features such as:
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- Click-to-dial from a contact record.
- Automatic opening of customer record when an incoming call is received.
- Creating a history record when a call is made to, or received from, a customer.
- Storing call recordings on customer activity records.
- Capturing the length of a conversation for billing purposes.
- Automatic calls to remind people of appointments.
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We are very keen to build relationships with software companies to develop integrated solutions for mutual benefit. There are potential opportunities in many sectors such as healthcare practices (dentists, doctors, opticians, veterinary, etc), legal services, estate agencies, and garage services.
If you have any customers or prospects in these sectors, we would like to talk to you, to see if we can persuade these companies to introduce us to their software suppliers. To give you an incentive, we will waive our VoIP user license charges for 12 months for any customer who can introduce us successfully to a new software supplier.
Our definition of “successful” is that we can work with them to integrate with their software and that they are willing to help us promote integrated joint solutions.