What Are The Benefits Of VoIP?
Reliable phone access is a vital part of every business and many companies rely on their phone system to communicate effectively with clients or customers. A tradition telephone system is an expensive investment for any business. Traditional phone systems can also be difficult to reconfigure and are not easily scaled up and down to meet the needs of a business.
VoIP telephone systems are a great alternative to a traditional telephone system, particularly in today’s internet-driven society. Voice over Internet Protocol (VoIP) is a type of technology that allows us to make calls using the broadband Internet.
Using a VoIP system has a range of advantages which will benefit companies of all sizes including start-up companies.
VoIP Systems Are Cost Effective
One of the biggest benefits of VoIP systems is the cost. Because VoIP systems use the internet to make and receive calls, the phone calls cost considerably less.
Most domestic calls are free and even international phone calls cost far less than they would with a traditional telephone system. This is because a VoIP phone number is not directly associated with the physical network of a landline.
So, when someone is making a call from another country (and vice versa) the VoIP user will only be charged at the local rate rather than the expensive international rate as the virtual phone numbers appears to be in the local exchange.
Not only that, VoIP systems are also cheaper to install, and users won’t have to worry about the physical system changes, and maintenance or repairs that come with a conventional telephone system.
Secure Connection Anywhere And Everywhere
The beauty of VoIP phone systems is they can be used anywhere, and users phone numbers will follow them wherever they go. Wherever users are in the world, if you have a broadband connection, they can securely log into their VoIP telephone and they will get a dial tone.
This is particularly convenient for those who work from various locations or those who travel a lot for work. Thanks to cloud-hosted VoIP phone system features, phone calls can be diverted to anywhere in the world meaning employees never miss important calls.
VoIP Is Easily Scalable
When a business uses a traditional telephone system, the process of setting up a new line for a new employee is costly and time-consuming.
When a company is using VoIP, they have a great advantage as they can add a phone line as soon as a new employee starts. Similarly, if an employee leaves, their phone line can easily be reassigned or removed. VoIP systems can expand comfortably alongside any business, regardless of size.
Variety Of Features
As well as standard phone functions such as transferring calls, putting calls on hold and setting the phone system to do not disturb, VoIP systems also include a host of advanced communication features.
For example, voicemail-to-text transcriptions can be sent directly to a user’s inbox, so messages are never miss. This feature also allows users to catch up on their missed voicemails whilst they’re on phone.
IP faxing is another great feature of a VoIP system as it allows users to easily send and receive faxes using their VoIP hosted email account. Other features include videoconferencing, greeting messages and phone recordings.
Also, because VoIP calls are internet-based, they can easily be integrated with various business applications such as Outlook.
VoIP Systems Are Quick And Easy To Set Up
Most businesses will agree that having a new telephone system installed is a time-consuming, frustrating process which often leads to missed consumer calls and a backlog of work to catch up on.
Thankfully, installing a VoIP system is super quick and easy! User’s don’t have to be tech-savvy to set up a VoIP system. Once there is a broadband connection, IP phones are incredibly easy to install, and users will be up and running in no time.
VoIP Systems Safely Store Data
A quality hosting company such as VIP VoIP will safely and securely store all the business’ data. This way, the data is always accessible to the business, but competitors or cyber hackers cannot access the data.
VoIP Has A Virtual Assistant
The VoIP Virtual Assistant is an often-overlooked feature. This handy business feature has numerous helpful functions. It will play pre-recorded music or messages when a caller is on hold and it will route calls to departments as well as individuals.
This feature is especially beneficial for small or start-up businesses as it helps businesses appear larger and portrays a professional appearance.
Contact VIP VoIP
To discover more about the business benefits of VoIP phone systems, please contact us on 03300 881 182, email sales@vipvoip.co.uk, or complete our online enquiry form, and we’ll be in touch as soon as possible.