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The Growth Of The VoIP Market

It is certainly safe to say VoIP has changed since it was first used and it’s even safer to say it looks like it will be the number one communications platform for many years to come. Let’s take a look at the growth of the VoIP Market

When Did VoIP Begin?

Although technically the first VoIP transmission was in 1973, it wasn’t until the advent of broadband technology in the 90s when businesses really started to use VoIP technology and even then it was the exception rather than the norm.

Before then, the costs of using VoIP technology was high, too high for most businesses to justify spending money on.

VoIP Is The Complete Communications Solution

Whether it was by accident or design, the technology VoIP uses has turned out to be the foundations unified communications are built on.

VoIP has always been nipping at the heels of more traditional comms and we have now reached a turning point where global communication companies have decided VoIP is how they want to provide their services from now on.

We recently wrote about how BT have decided they will switch of their traditional ISDN phonelines by 2025 and other companies are following suit.

As a VoIP reseller you are likely to be asked questions about the longevity of investing in VoIP technology.

So, the fact you can look to global comms companies such as BT and point out they have invested the future of their business in VoIP should be reassuring!

Also, businesses will be more than happy to have the various comms functions all given by one company.

If their voice calls, call handling, call management, switchboard, video call and call analysis can be provided by VoIP then they don’t have to worry about looking after several contacts and paying numerous monthly costs.

It also has the advantage that they don’t have to worry about different pieces of technology not being compatible with others.

Long gone are the days where they would want to make a video call with your existing hardware only to be told the handsets aren’t compatible and they would have to spend more money to upgrade their existing system.

VoIP & 5G Technology

It probably hasn’t escaped your attention that 5G technology is starting to be rolled out around the world and the impact it will have on VoIP will only add to its reputation.

One of the criticisms historically levelled at using the internet for communications, particularly for video calls, has been that the picture and sound quality is inconsistent.

You may get asked this by potential customers and it’s fair to say in the early days of VoIP technology there would be buffering and sound issues with calls.

It is also safe to say VoIP has come on leaps and bounds since then and with the advent of 5G technology it is going to get even better.

It is early days for 5G technology and there has been some consternation over the side effects of how it being used, but most experts have agreed these will be minimal.

The way 5G technology works means problems people used to have with internet comms should simply not happen anymore.

Network latency, basically how long it takes a device to connect to network, won’t happen and the way 5G handles data also eradicates the problem of networks becoming too busy to handle call data.

Also, 5G will mean even better picture and audio quality.

As industries such as Health and Education are starting to find VoIP increasingly popular, this will only enhance its reputation not just as a way of using phone calls, but for providing training and even medical consultations.

By being able to point to global communication companies and sectors of industry who are investing in VoIP technology you can show you aren’t just performing a sales pitch in order to get customers, and the growth of the VoIP market really is the future of unified communications.

Why Choose VoIP?

One final question you may get asked is, why should I pay for VoIP when I can use FaceTime or WhatsApp?

Which is fair point, they two key factors to point out here is for a business, the VoIP technology has way more functionality, is much more adaptable and can handle all of a company’s communications requirements.

The other is VoIP is versatile and can work alongside other video call applications, so they won’t have to make a choice between one or the other.

Get In Touch

The growth of the VoIP market is definitely set to increase over the next few years, so If you would like to have a chat about anything we have written about today or would like some more information on becoming a VoIP reseller in the market then please do not hesitate to contact us.

You can telephone us on 03300881182, email or use our online contact form located here.