Current Call Charges
We have added a ‘current call charges’ feature to the call logs section of our portal. A customer or reseller can see their current call
Diagnostics for the Android app
We have added a new feature to our Android app. If a user complains about having trouble receiving calls on their mobile phone, it can
What Invoicing / PSA Software do you use?
VIP VoIP wants to increase the range of invoicing software our platform is compatible with. Manually creating invoices for monthly services can be a time-consuming
Frequent Callers Report
We’ve added some new options to our call logs email report that allows users to filter for frequent callers. This is useful for identifying people
New Control Panel
We will be launching a new look for our phone system control panel this month. We will be rolling it out in stages starting from
Using a landline phone for VoIP
Over the last few years, British Telecom has been warning businesses and householders about “The Big Switch Off”. This event is set to take place
ConnectWise Contacts Integration
ConnectWise, the MSP software built for IT solution providers has many modules within their system to make “managed services more manageable” and is the top
Call Queue Features
Any kind of organization, whatever the size, can benefit from having a call queue to distribute incoming calls. This mechanism is not only just important
FTP CDRs
We have developed a new feature that allows Call Data Records (CDRs) from the system to be automatically exported each day to an FTP server.
Contacts Integration with Microsoft 365
VIP VoIP’s platform can now be integrated with the seamless platform functionality of Microsoft 365. Contacts can be synced directly with our apps. Contact Sync