Track the performance of your sales and service teams with VoIP
It’s important for any business to establish a stable position in the market, invest in new resources and develop innovative and more effective strategies to
7 Ways VoIP will boost your marketing strategy
The rapid growth of VoIP systems and their endless features have made them the number one choice for many businesses around the world. However, many
Integrated Automated Voice Response – advanced IVR solutions
What is Integrated Automated Voice Response? Integrated Automated Voice Response is a new IVR technology that allows a computer to interact with incoming calls using
VIP VoIP Auto-Attendant (Digital Receptionist)
A VIP VoIP Auto-Attendant (also known as the digital receptionist) is a voice menu that answers incoming calls and directs the caller to the right
VoIP call hunting
Running a business of any type is not an easy task, especially when you are competing against thousands of businesses in the same market. It
How to setup call hunting on the VIP VoIP system
How To Set Up Call Hunting: Step By Step To setup a new Hunt Group, sign in to your VoIP online control panel and click
How can I improve staff training with VoIP?
VoIP offers many useful features that facilitate daily work and reduce time wasted within the company. There are four main features that are designed to
Using a laptop to make a call through VoIP
When it comes to making a call, Voice over IP (VoIP) gives you many possibilities. You can call through the VoIP telephone devices at your
Five issues a VoIP system can solve for businesses with multiple locations
Running a business can be very challenging. Many businesses are competing over the same market, using the latest technologies and tools to reach more leads
Software Partner: First Contact
First Contact is a specialist VoIP software partner ideal for companies that run customer contact centres. It provides agents with clear and intuitive paths through